Question 1

What products do you offer at UNIQUE?

Accepted Answer

We specialize in crafting high-quality ribbons, laces, and trims, perfect for all Importers, Wholesalers and Chainstores

Question 2

Are your products available for retail customers?

Accepted Answer

No, all products offered on our website are exclusively for "TO THE TRADE" customers, including importers, distributors, chain stores, and wholesalers.

Question 3

How do I place an order?

Accepted Answer

To place an order, please navigate to our Products ()page and select the items you're interested in, Add them to the wishlist and send us.
We will send you the best quotes and all other relevant details.

Question 4

What is the quality guarantee on your products?

Accepted Answer

We stand by the quality of our products. Each item comes with a guarantee to meet the highest standards of craftsmanship.

Question 5

Do you ship internationally?

Accepted Answer

Yes, we ship our products globally. Shipping details, including costs and delivery times, can be known during the conversations

Question 6

Can retailers purchase directly from your website?

Accepted Answer

No, retailers are encouraged to contact their nearby Craft and Fashion Stores for purchases. Our website caters exclusively to 'TO THE TRADE' customers.

Question 7

How often do you introduce new products?

Accepted Answer

We are committed to innovation. New products are regularly introduced, and we continually strive to improve existing ones to provide our customers with the latest and best in the industry.

Question 8

Do you work with custom orders or personalized designs?

Accepted Answer

We offer custom orders or personalized designs.
Based on your needs, we can design products for you.
Although we already have curated collection of high-quality products and addition is made to them on regular basis.

Question 9

How can I become a distributor or collaborate with UNIQUE?

Accepted Answer

For distribution and collaboration inquiries, please reach out to our Contact Us ()page. We'd be happy to discuss potential partnerships.

Question 10

How can I stay updated on your latest products and promotions?

Accepted Answer

To stay informed about our latest products and promotions, sign up for our Newsletter ()or follow us on Social Media.()

Question 11

Do you offer bulk pricing for large orders?

Accepted Answer

Yes, we provide competitive bulk pricing for larger orders. Contact our Sales Team ()for customized quotes.

Question 12

Are your products colorfast and washable?

Accepted Answer

Our products are tested for colorfastness and washability. Please refer to individual product care instructions for specific details.

Question 13

Can I request product samples before placing a bulk order?

Accepted Answer

Yes, we offer sample requests for qualifying customers. Please contact our Customer Service ()for more information.

Question 14

What is the lead time for order processing and shipping?

Accepted Answer

Order processing times vary, and shipping details can be found during the checkout process. For specific inquiries, please contact our Customer Service.()

Question 15

Can I collaborate with UNIQUE for exclusive product lines?

Accepted Answer

We welcome collaboration opportunities. Reach out to our Partnership Team ()to discuss exclusive product lines and collaborations.

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